Effective Date: 8/18/2026
Company Name: Iceberg Heating & Cooling
Website: https://www.icebergheatandair.com/
1. Agreement to Terms
By accessing our website or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Description of Services
Iceberg Heating & Cooling provides home services including, but not limited to, HVAC, plumbing, electrical, and related services. We may communicate with customers via phone calls, text messages (SMS/MMS), and email regarding service requests, appointments, and promotions.
3. SMS Communications & Consent
By providing your phone number through our website, third-party platforms (e.g., Angi, Yelp), or directly to our team, you consent to receive text messages from Iceberg Heating & Cooling.
These messages may include:
- Appointment confirmations and reminders
- Service updates and scheduling communications
- Follow-ups regarding service requests
- Promotional or marketing messages (where applicable)
Consent to receive SMS messages is not a condition of purchase.
4. Message Frequency
Message frequency may vary depending on your interactions with us (e.g., appointment scheduling, service updates, promotions).
5. Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
6. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications except for confirmation of your opt-out request.
7. Help Instructions
For assistance, reply HELP to any message or contact us at:
- Phone: (734) 219-5861
- Email: info@icebergheatandair.com
- Website: https://www.icebergheatandair.com/contact/
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy here: https://www.icebergheatandair.com/privacy-policy/
We collect and use your information in accordance with our Privacy Policy, including for communication and service delivery purposes.
9. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
10. User Responsibilities
You agree to provide accurate and complete information when requesting services and to use our services only for lawful purposes.
11. Limitation of Liability
To the fullest extent permitted by law, Iceberg Heating & Cooling shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or communications.
12. No Warranties
Our services are provided “as is” without warranties of any kind, either express or implied.
13. Modifications to Terms
We may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.
14. Contact Information
If you have any questions about these Terms, please contact us:
Iceberg Heating & Cooling
111 N. Telegraph Rd. Monroe, Michigan 48162
(734) 219-5861
info@icebergheatandair.com
