When an HVAC technician services your home, it’s important to get to know them a little better. An HVAC technician’s job is to help maintain your HVAC system, which is one of the most important parts of any home. So, you’ll want to be sure your HVAC technician is both qualified and dependable. To help verify this, we recommend asking them a few questions when they arrive at your Monroe home. But what questions should you ask?
Iceberg Heating & Cooling presents 5 questions every homeowner should ask their HVAC technician.
1. What Kind of HVAC Services do you Provide?
When someone possesses the title of “HVAC technician,” that doesn’t necessarily mean they can service anything HVAC related. HVAC is a broad trade, especially when heating and air conditioning have different variations such as heat pumps or ductless mini-split systems. While some technicians may be able to service the majority of HVAC systems, others may only service furnaces or central A/C units. Therefore, it’s important to know their capabilities.
While asking a technician about their services may show their limitations, it can also reveal some extra services they provide. Extra services such as IAQ or thermostat services are immensely beneficial when maintaining your home. Knowing your technician provides them can prove advantageous.
2. Are you Licensed and Insured?
Aside from their skills, it’s important to know what qualifications your HVAC technician has. First, are they licensed? If so, what is their license number? All HVAC technicians require some licensing to legally service your HVAC system. In Michigan, they must be registered via the Department of Licensing and Regulatory Affairs to perform service. Therefore, it’s important to verify this information with your technician.
Additionally, is your HVAC technician insured? Having an insured technician helps you avoid any trouble in the case of property damage or a worker getting injured. Insurance provides compensation if your property gets damaged by a worker and helps prevent you from being held accountable if an injury occurs.
3. What Awards and Affiliations do you Have?
You want to know the quality of the HVAC services you’re getting. Therefore, it’s important to ask about an HVAC technician’s awards and affiliations. What is their BBB rating? Are they a member of the local chamber of commerce? Have they won any awards for their service? This information helps give you a better understanding of their abilities.
4. What is Your Pricing Structure?
Never forget to ask about pricing. HVAC services can be quite costly, so you’ll want to be sure their pricing structure is fair and upfront. Always be sure you’re not paying hidden fees. Additionally, you can also ask if they have options for financing. Financing allows you to take out a loan for a higher-priced service.
5. Do you Offer a Maintenance/Safety Plan?
Some HVAC technicians, such as Iceberg Heating & Cooling, offer a maintenance program which helps you save money on service costs as well as getting access to exclusive deals. Although you may not be looking for a maintenance program at the moment, it is beneficial to at least know you have the option with your HVAC technician.
Have these questions ready next time you see your HVAC technician. Want to speak with Monroe’s leading HVAC technicians now? Contact Iceberg Heating & Cooling at (734) 375-1119to speak with us directly. We’re your number one resource for quality heating and cooling services!